Financial Care Counselor responsible for handling patient accounts and ensuring compliance with financial protocols. Working closely with patients and insurance companies to facilitate payments and financial arrangements.
Responsibilities
Accurately complete patient accounts based on departmental protocol, policies and procedures
Analyze insurance coverage and benefits for service to ensure timely reimbursement
Obtain all Prior Authorization Certification and/or authorizations as appropriate
Facilitate payment sources for uninsured patients
Admit, register and pre-register patients with accurate patient demographic and financial data
Calculate and collect cash payments appropriately for all patients
Compile departmental statistics for budgetary and reporting purposes
Requirements
Two years’ experience working in hospital service access, clinical service access, physician office or billing and collections
Knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred
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