operations

Kuunda is a company that provides tailored liquidity solutions aimed at empowering emerging economies. By addressing the liquidity challenges faced globally, Kuunda offers innovative financing products that help agents, micro, small, and medium enterprises (MSMEs), and consumers sustain their lifestyles and grow their businesses. With a focus on collaboration, Kuunda partners with various organizations to deliver effective financial solutions that enhance economic participation and resilience.

Kuunda builds dynamic, embedded financing solutions that create sustainable economic productivity by providing agent networks, small businesses, and consumers with access to liquidity products and services. Leveraging proprietary credit scoring algorithms, our dynamic borrower profiles are built off real-time behavioural data connected via our channel partners’ existing infrastructure and networks to provide insights into the transactional patterns of agents, small businesses, and consumers. Using the insights generated from these profiles, we enable our partner networks to distribute liquidity to their networks. To date, Kuunda’s algorithms have been utilised in the creation of both short-term, and medium-term lending solutions, spanning use cases from e-float financing and airtime advances, to working capital facilities and stock financing loans to enable small business growth. 

Kuunda

• Lead country operations processes
• Identify and resolve bottlenecks, inefficiencies, and risks in daily operations
• Drive automation initiatives to streamline tasks and unlock capacity for higher-value activities
• Establish and enforce SOPs aligned with group standards while tailoring to local market dynamics
• Serve as a bridge between operations and product teams, ensuring long-term sustainability
• Monitor liquidity to ensure uninterrupted product availability
• Oversee collections performance across partners, ensuring recovery targets are met
• Deliver consolidated performance reports with actionable insights for leadership
• Cultivate strong relationships with financial institutions and ecosystem partners

Operations Manager

As Mozambican Operations Manager at Kuunda, oversee operations and support embedded finance ecosystem. Drive efficiencies and manage compliance in a hybrid work environment.

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Operations Manager

Kuunda