Hybrid Workforce Manager

Posted 2 months ago

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About the role

  • Workforce Manager responsible for SEB Kort's telephony architecture and data-driven analyses to meet customer expectations in a changing payment industry.

Responsibilities

  • Telephony architecture in SEB Kort
  • Develop and deliver data-driven analyses for leadership and key stakeholders
  • Communication with stakeholders
  • Workforce Management related tasks such as scheduling and real time optimization

Requirements

  • Detail oriented
  • Great communications skills in a Nordic language and English, both oral and in writing.
  • Customer focused

Benefits

  • Extensive training and learning opportunities
  • Work-life balance
  • Friendly and welcoming culture
  • Empowering environment

Job title

Workforce Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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