Providing operational support through workforce deployment and scheduling. Managing long range workload forecasting and involvement in hiring plans and budget preparation.
About the role
- VP, Portfolio Development responsible for driving growth for Synchrony’s General Purpose Credit Card. Collaborating cross-functionally and executing strategies to maximize portfolio value.
Responsibilities
- Working within the team responsible for growing Synchrony’s own-branded General Purpose Credit Card (GPCC)
- Drive strategic initiatives that foster the ongoing growth and profitability of the program
- Champion initiatives to enable deeper engagement with Synchrony customers and partners via Cross-Sell activity and process improvements
- Develop and execute detailed portfolio growth strategies and roadmaps, including negotiation and implementation of enhanced or expanded product, feature capabilities, channels and customer experiences
- Partner with cross-functional team in the development and implementation of key business strategies
- Drive the Cross-Sell business strategy to expand the GPCC portfolio and maximize value for Synchrony
- Leverage data analytics to articulate business opportunities, measure success, and ensure alignment with Synchrony’s ACE initiatives
- Develop compelling business cases to influence internal partners and clients, facilitating informed decision-making and successful delivery
- Effectively communicate growth strategies/progress to key stakeholders
- Partner with Marketing to develop and champion effective strategies for prescreening, Cross-Sell, and cardholder engagement
- Establish effective working business relationship with internal partners
Requirements
- Bachelor’s Degree or in lieu of a degree, high school diploma or GED plus 10 years’ experience in financial services industry (card or fintech experience a plus)
- Minimum of 5 years of experience in card portfolio experience with General Purpose Credit Cards, client management or marketing
- Strong cross functional experience within the card business including function such as: credit risk, marketing, finance, operations, and/or collections
- Ability to travel up to 20%+
Benefits
- Flexible work arrangements
- Professional development opportunities
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