Senior Vice President overseeing private banking client relationships at BNY. Focusing on revenue growth, retention, and strategic client objectives.
About the role
- VP, Digital and Design defining and executing digital experience strategy for USAA. Leading modernization and transformation initiatives across digital touchpoints, enhancing member engagement.
Responsibilities
- Define and execute a comprehensive digital experience strategy across all lines of business driving modernization and transformation initiatives.
- Provides leadership for the design and execution of seamless, personalized member journeys across all digital touchpoints.
- Drive the adoption of emerging technologies to enhance member engagement and operational efficiency.
- Leads the design and execution of digital onboarding and member journeys.
- Sets the strategic direction for the mobile app and website, prioritizing modernization and transformation.
- Defines and governs association-wide UI/UX standards and lead a Center of Excellence.
- Collaborates across technology, product, and experience teams to ensure digital design assets are implemented effectively.
- Ensures digital delivery meets performance standards, SLAs, and compliance requirements.
- Monitors key performance indicators (KPIs) using data to drive continuous improvement and member satisfaction.
- In partnership with LoB leaders, prioritizes digital investment and resource deployment.
- Communicates digital priorities to executive and frontline leaders.
- Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, and performance management.
Requirements
- Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 10 years of progressive leadership experience in digital strategy, product management, or user experience.
- 8 years of people leadership experience in building, managing and/or developing high-performing teams
- Extensive experience leading digital transformation initiatives and managing digital product portfolios across multiple platforms.
- Demonstrated experience in defining and implementing successful digital strategies that align with overall business objectives and enhance customer satisfaction.
- Proven ability to lead and manage large, cross-functional agile teams, including product managers, designers, and engineers, using agile development methodologies.
- Proven ability to lead and manage UI/UX resources, driving design governance and strategic prioritization across a complex organization.
- Significant experience in leveraging data and analytics to drive digital experience improvements.
- Deep understanding of user-centered design principles, mobile-first design, and emerging technologies such as AI, personalization, and cloud computing.
- Experience managing significant digital budgets and prioritizing investments to maximize ROI.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
VP of Cost Management leading project controls for JLL's real estate initiatives. Overseeing all project controls activities and delivering accurate cost estimates for successful project outcomes.
VP Enterprise Payments Application Manager overseeing end - to - end operations of Global Payments Platform at The Bancorp Bank. Responsible for platform strategy, risk management, and vendor governance.
Experienced leader driving growth and shaping strategy for fintech communications at Mission North. Mentoring a talented team while advising C - suite leaders in financial services on defining moments.
VP leading strategic alliances for EXL, focusing on data, analytics, and AI business growth through partnerships. Architecting revenue strategies with hyperscalers and driving ecosystem expansion efforts.
Regional Vice President leading Sales Leaders and Account Executives at Dun & Bradstreet. Responsible for expanding the company's products and services with existing accounts.
Leading Sales Leaders and Account Executives at Dun & Bradstreet to renew and expand products and services. Responsible for a defined portfolio of existing accounts remotely through electronic means.
Tier 2 Area Vice President leading Account Executives in selling products to clients. Focused on driving sales growth and expanding client accounts with a consultative approach.
Capital Markets VP at Lendable focused on developing capital markets strategies and managing investor relationships. Join a fast - growing fintech company that emphasizes technology and innovation in credit access.
Vice President of Product and Platform Technology at ASSA ABLOY, leading technology direction for Building Technology Solutions. Responsible for architectural standards and modernization initiatives.