Vendor Operations Associate processing Valuation orders for ServiceLink. Maintaining vendor relationships and ensuring operational efficiency while managing daily orders and communication.
Responsibilities
Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues
Manage vendor timelines, appointments and engagement agreements
Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
Provide suggestions as to assist the team with resolving everyday operational challenges
Follow vendor management guidelines for maintaining daily orders
Communicate workflow expectations with consumers and vendors
Attend and participate in regular department meetings and provide feedback when necessary
Responsible to meet department productivity and quality goals
Requirements
Basic reading, writing, and arithmetic skills required
High school diploma or equivalent
Familiarity with basic Microsoft Office (Outlook, Excel, and Word)
Knowledge of office processes, procedures, and technology
Computer literate with the ability to learn software applications
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