Actively contribute to the Business Services Experience Design Center to support the sector in its digital transformation.
Understand project objectives (value propositions, design) and the business needs of the sector.
Define appropriate methodologies—both qualitative and quantitative—that effectively meet the objectives depending on the project stage.
Prepare and moderate remote tests or in-person sessions in our UX research lab.
Analyze, synthesize, and present research findings in clear and concise reports to stakeholders.
Collaborate closely with digital strategists, web analytics specialists, product owners, UX designers, UI designers, and content writers to promote user-centered digital solution design.
Monitor and share best practices and trends in UX research and user experience.
Requirements
Bachelor's degree in a related field
A minimum of six years of relevant experience
Experience in user research or as a UX designer with research experience
Knowledge of French is required
Familiarity with tools such as Qualtrics and Optimal Workshop
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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