Develop, configure, and implement Coupa enhancements (e.g., custom validations, approval chains, UI modifications, workflows, and APIs).
Create and optimize Coupa Reports and Analytics, leveraging Coupa Insights, Advanced Reporting, and BI tools.
Develop custom scripts, integrations, and connectors between Coupa and various ERPs (e.g., SAP, Oracle, NetSuite, D365 F&O, Maconomy) using APIs, Coupa Link, and middleware tools.
Debug and resolve system issues, API failures, and integration bottlenecks through log analysis and system diagnostics.
Implement best practices in Coupa Security & User Access Management to ensure compliance with organizational policies.
Perform data extraction, transformation, and loading (ETL) processes for large-scale reporting and analytics.
Work closely with business users to gather requirements for custom reports and system enhancements.
Support end-to-end Coupa Procurement and Spend Management processes, ensuring smooth operations and adherence to policies.
Conduct root cause analysis for procurement-related issues, working in coordination with IT teams and business users.
Configure Coupa workflows, approval hierarchies, and budget controls to align with business needs.
Perform testing, validation, and troubleshooting of new releases and upgrades.
Act as a liaison between business users and Coupa Support, logging, tracking, and escalating tickets as required.
Requirements
4+ years of experience in Coupa Procurement applications as a techno-functional consultant.
Coupa CRA
Strong hands-on experience with Coupa API integrations, middleware tools (Mulesoft, Boomi, SnapLogic, etc.), and ERP connectivity.
Expertise in Coupa Advanced Reporting, Insights, and BI tools.
Knowledge of Coupa Data Model, Smart Forms, Approvals, and Configurable Fields.
Strong SQL and data querying skills to extract, transform, and analyse procurement and financial data.
Ability to debug Coupa API logs, troubleshoot issues, and coordinate with technical teams.
Prior experience in P2P, S2P, and contract lifecycle management processes.
Familiarity with Coupa Supplier Portal and Supplier Enablement workflows.
Strong communication and stakeholder management skills to bridge the gap between technical teams and business users.
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