Technical Project Manager overseeing SaaS implementations and customer engagements at Euna Solutions. Collaborating with cross-functional teams to ensure successful outcomes for enterprise clients.
Responsibilities
Lead or support enterprise-level SaaS implementation projects from initiation through closure
Collaborate with customer project managers to establish delivery processes, align milestones, and define shared responsibilities
Facilitate implementation discovery sessions to assess current-state business processes and define future-state workflows in Euna Grants
Partner with Implementation and Technical Solutions teams to validate configuration designs and ensure alignment with customer requirements
Coordinate implementation activities to ensure requirements, configurations, and integrations are delivered successfully
Support User Acceptance Testing (UAT) by planning test scenarios, coordinating execution, and validating results with customer stakeholders
Establish repeatable frameworks for requirements gathering, validation, integration, and handoff to ensure consistency across engagements
Monitor project progress, track risks and issues, and provide transparent updates to customer stakeholders and Euna leadership
Requirements
Bachelor’s degree in Business, Information Technology, Computer Science, or related field (or equivalent experience)
5+ years of combined experience in technical project management, SaaS implementation, integrations, and/or product discovery roles
Proven track record managing enterprise-level customer implementations in the public sector or highly regulated industries
Strong knowledge of Agile frameworks (Scrum, SAFe) and hybrid project delivery methodologies
Demonstrated expertise in requirements management, product discovery, integration coordination, and implementation planning
Proficiency with Jira, Confluence, Microsoft Project, Lucidchart, and similar collaboration tools
Ability to manage multiple projects and competing priorities in a fast-paced environment
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