About the role

Systems analyst designing cloud-native APIs and features for nib's health insurance platforms. Collaborates with engineers to deliver AWS-based solutions.

Responsibilities

Build a strong understanding and working knowledge of the domain, business processes, and existing systems
Act as an SME for the domain and gather information on business processes related to owned applications and capabilities
Lead discovery and definition of business and technical requirements; shape technical solutions and present to stakeholders
Perform extensive technical analysis including interrogating existing APIs, analysing systems, reviewing technical documentation, reading code and writing/running complex SQL queries
Formulate and maintain technical specifications and user stories including detailed acceptance criteria
Play an active role in solution design with technical architects and software engineers
Maintain and prioritise the team backlog in collaboration with the product manager and other team members
Manage minor incidents: analyse logs, perform root cause analysis, generate incident documentation, liaise with stakeholders and recommend actions
Facilitate agile ceremonies within or across software development squads
Collaborate within a ~20 person product team across three development squads distributed across Newcastle, Sydney and Melbourne

3 or more years working in a software development team
2 or more years of business or systems analysis experience, or 2 or more years of experience as a software developer
Strong technical skills, including experience writing code, using version control, using deployment tools
Experience working with multi-tier application architectures, including APIs that perform orchestrations, APIs that abstract away legacy complexity, and front-end experiences that consume endpoints from many micro-services
Extensive understanding of and experience with using and building REST APIs; exposure to SOAP is a plus
Strong analytical, evaluative, and problem-solving skills
Well-developed understanding of the software development lifecycle and agile work practices
Ability to play a senior role within the product development team – acting as subject matter expert, leading initiatives, facilitating agile ceremonies and driving initiatives through development to delivery
Strong written and verbal communication skills as well as excellent documentation skills
Ability to work autonomously and be well organised
Experience reading code and writing and running complex SQL queries
Experience with AWS, AWS Lambda (Ruby), React, API Gateway, SQS, DynamoDB and RDS/PostgreSQL

Hybrid working model offering flexibility to work from home or our office Hubs
New starter benefit to help set up a functional home workspace
50% discount on employee health insurance + 35% off travel insurance
Paid leave for volunteering through nib foundation
Access to nib Well Program and corporate fitness discounts
Access to employee share plans and short-term incentive program
Life and salary continuance insurance benefits
18 weeks paid parental leave for all new parents regardless of carer status
5 days paid cultural leave for First Nations peoples
4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees