Hybrid Technical Field Engineer II, CRM

Posted last month

Apply now

About the role

  • Lead regional customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product launches.
  • Partner with key leadership, field, and cross functional personnel to identify opportunities for and barriers to improving district and region performance.
  • Provide feedback to product development, quality, education, and marketing teams regarding product performance to improve future offerings.
  • Serve as the customer and field technical resource in CRM.
  • Provide expertise and leadership in the areas of Physician and Fellows education, AHP education, clinical evidence interpretation, and Medtronic employee education.
  • Based on strategic priorities provide implant or clinic coverage as requested by the needs of the region.
  • Train and educate internal teams and external customers on CRM procedures, therapies/products, processes and solutions.
  • Continued education and assessment of tenured field team.
  • Leads coordination of new-hire training with accountability to hiring manager (DM or DSM).

Requirements

  • Bachelor’s Degree PLUS a minimum 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Rhythm or an Implantable Medical Device Industry -OR- Advanced Degree in engineering or nursing
  • Degree in biomedical engineering or nursing
  • Cath Lab, EP Lab, hospital/clinic, or cardiology experience
  • Experience teaching and educating medical personnel, peers, and technical support personnel
  • Thorough working knowledge of cardiac medical terminology and the medical device industry
  • Excellent customer service skills
  • Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
  • Excellent interpersonal, written/verbal communication skills
  • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
  • Strong work ethic in accomplishing objectives of the position
  • Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)
  • Ability to meet vendor credentialing requirements
  • IBHRE certification (required at Sr and Prin level)

Benefits

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Job title

Technical Field Engineer II, CRM

Job type

Experience level

JuniorMid level

Salary

$84,000 - $126,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job