Finance Administrator supporting the financial operations by processing invoices and resolving queries at Aurora Group. Assisting in financial reconciliations and collaborating with departments for payment issues.
About the role
- Team Leader III managing finance operations and team performance at Atento. Leading KPI monitoring, client relations, and team development in São Paulo.
Responsibilities
- Supervise and lead the team;
- Maintain relationships with the client, supervisors, and the operations manager;
- Monitor operational KPIs;
- Analyze and update reports;
- Prepare and manage schedules (rosters);
- Close and monitor timesheets;
- Provide feedback;
- Manage direct reports.
Requirements
- Must have completed or be pursuing higher education (undergraduate degree);
- Must have been in the current position for at least 6 months for Team Leaders; for administrative positions after an internal move, at least 1 year of tenure is required;
- Position targeted to the following groups: Team Leader 1, Team Leader 2, Team Leader 3, Senior Analysts;
- Time To Talk score equal to or greater than 100;
- Proficient in Microsoft Office suite;
- Knowledge of team management methodologies is a plus;
- Ability to work in a team;
- Demonstrates innovation;
- Ability to plan and organize;
- Determination;
- Ability to negotiate and persuade;
- Preferably reside near the South Zone of São Paulo.
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