Tariff Analyst evaluating customer and commercial impacts of water tariffs at South West Water. Join a team committed to delivering high-quality water and wastewater services.
Responsibilities
Analyse tariff data to assess impacts on customer segments and commercial outcomes
Track performance against financial budgets and develop forecasting reports
Support project delivery across teams to enhance operational effectiveness
Collaborate with operational teams to reduce customer debt through system enhancements
Produce and analyse debt data to identify performance improvements
Assist in developing reporting platforms and self-service tools for department heads
Create efficient data extraction and reporting methods
Provide cover for team members during absences
Maintain robust process documentation and ensure alignment with current practices
Requirements
Experience in regulated environments and performance tracking
Project work experience
Strong analytical skills and intermediate Excel proficiency (pivot tables, VLOOKUPs)
Desirable: Experience with SQL, R, PowerBI, and financial data handling
A collaborative team player with a customer-first mindset
Open to change and innovation in working practices
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