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City of TorontoSenior Financial App Systems Analyst
Senior Financial App Systems Analyst managing the transition to SAP S4 Hana for the City of Toronto, ensuring effective system support and design implementation.
About the role
- Supports the implementation and delivery of managed services projects focused on data protection, backup, and disaster recovery.
- Works closely with senior engineers, project managers, and customer success teams.
- Configures and deploys customer solutions using Commvault, Metallic, Zerto technologies, and more.
- Participates in customer-facing project meetings.
- Performs hands-on hardware and software configuration.
- Ensures smooth integration across systems.
Requirements
- Assist in the setup, configuration, and maintenance of data protection platforms including Commvault, Metallic, Zerto, and more.
- Support project-based implementations, following technical design documentation and collaborating with internal engineering and delivery teams.
- Participate in customer meetings to gather requirements, provide updates, and ensure alignment on technical delivery.
- Perform hardware installations including racking, cabling, and setup of media agent servers and storage components.
- Work cross-functionally with Network, Systems, and Project teams to ensure seamless service delivery for managed customers.
- Document configurations, installation steps, and project deliverables within Confluence or designated repositories.
- Maintain awareness of best practices in backup, recovery, and data management.
- **Qualifications**
- 1–3 years of experience in systems or backup administration, preferably in a Managed Services or Service Provider environment.
- Foundational knowledge of Commvault, Metallic, Zerto, or similar data protection platforms.
- Familiarity with Windows Server, VMware, network fundamentals, and storage systems.
- Ability to lift and install physical hardware (up to 50 lbs).
- Excellent communication skills for both technical and non-technical audiences.
- Strong troubleshooting and documentation skills.
- Preferred Certifications: Commvault Certified Professional, Zerto Certified Associate (ZCA), or relevant vendor training.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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