Systems Engineer supporting implementation and delivery of managed services at Verinext. Collaborating with teams to configure solutions focused on data protection and disaster recovery.
Responsibilities
Supports the implementation and delivery of managed services projects focused on data protection, backup, and disaster recovery.
Works closely with senior engineers, project managers, and customer success teams.
Configures and deploys customer solutions using Commvault, Metallic, Zerto technologies, and more.
Participates in customer-facing project meetings.
Performs hands-on hardware and software configuration.
Ensures smooth integration across systems.
Requirements
Assist in the setup, configuration, and maintenance of data protection platforms including Commvault, Metallic, Zerto, and more.
Support project-based implementations, following technical design documentation and collaborating with internal engineering and delivery teams.
Participate in customer meetings to gather requirements, provide updates, and ensure alignment on technical delivery.
Perform hardware installations including racking, cabling, and setup of media agent servers and storage components.
Work cross-functionally with Network, Systems, and Project teams to ensure seamless service delivery for managed customers.
Document configurations, installation steps, and project deliverables within Confluence or designated repositories.
Maintain awareness of best practices in backup, recovery, and data management.
**Qualifications**
1–3 years of experience in systems or backup administration, preferably in a Managed Services or Service Provider environment.
Foundational knowledge of Commvault, Metallic, Zerto, or similar data protection platforms.
Familiarity with Windows Server, VMware, network fundamentals, and storage systems.
Ability to lift and install physical hardware (up to 50 lbs).
Excellent communication skills for both technical and non-technical audiences.
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