Hybrid Systems Analyst

at Connecticut Children's

• Job title: Systems Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Tech skills: ServiceNow, SQL
• Location requirements: Hybrid, Hartford, United States

About the role

• Systems Analyst with expertise in outpatient clinical documentation using EpicCare Ambulatory for Connecticut Children’s health system. Analyzing workflows and implementing changes to improve service delivery.

Responsibilities

• Possesses and maintains a working knowledge of Epic's suite of outpatient clinical documentation applications, primarily EpicCare Ambulatory.
• Demonstrates ability to analyze operational workflows, challenges and requests and devise appropriate solutions.
• Ability to translate end user requirements into specific application configuration changes with a solid understanding of change management.
• Demonstrates comprehensive knowledge of computer systems, applications and interfaces.
• Proficient in creating detailed documentation, including system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements and replacements.
• Communicates effectively with clients, colleagues, developers, and organizational administration.

Requirements

• Education Required: High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.
• Education Preferred: BA/BS Degree
• Experience Required: Relevant experience within a healthcare environment highly desired or equivalent demonstrated knowledge and capability. IT Analyst experience highly desired.
• Experience Preferred: Demonstrated experience in a customer-focused role, such as marketing or patient access. Experience in a healthcare setting preferred.
• Preferred: Epic Certification, Accreditation or Proficiency in at least one of the following modules: EpicCare Ambulatory, EpicCare Kaleidoscope, EpicCare Compass Rose, MyChart, EpicCare Link, Care Everywhere
• Knowledge of project development life cycle methodologies such as Agile/Scrum a plus. A demonstrated knowledge of cross application/system workflow and data relationships is required. Web-based technologies, processes, and analytics. Employing software quality assurance and testing concepts, techniques, industry best practices, tools and standards.
• Skills: Microsoft Office Suite, ServiceNow, SQL Server
• Ability to: Employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities