Hybrid Syndication Loan Servicing Manager – Commercial Lending Operations

at M&T Bank

• Job title: Syndication Loan Servicing Manager – Commercial Lending Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $85,104 - $141,840 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Buffalo, United States

About the role

• Manager of Syndication Loan Servicing overseeing a team handling complex loans. Leading operational excellence and compliance in commercial lending at M&T Bank.

Responsibilities

• Lead a team of 10+ professionals servicing syndicated loans, ensuring accuracy, timeliness, and compliance across all operational activities.
• Oversee loan booking, funding, payments, rate rollovers, and advances for a portfolio of large, complex syndicated loans.
• Act as the primary liaison with participating and lead banks, ensuring clear communication and coordination on all transactions.
• Collaborate with internal stakeholders including middle office, credit, and risk teams to support post-closing loan activity.
• Drive process improvement and operational efficiency across the unit, evaluating and enhancing procedures regularly.
• Monitor and report on unit performance, compiling month-end data for senior leadership.
• Provide coaching, training, and development to staff, fostering a culture of accountability and continuous improvement.
• Ensure compliance with internal controls, regulatory standards, and audit requirements.

Requirements

• Bachelor’s degree, or equivalent work experience
• 5 or more years relevant work experience
• 2 or more years’ work leadership, supervisory, and/or managerial experience, with a proven ability to lead teams and manage performance
• Syndication lending experience

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities