IT Operations Engineer solving tech issues and supporting desktop technology across various locations. Ensuring productivity through troubleshooting and IT project management.
About the role
- Operations Support Coordinator providing essential administrative support at COMPEL Pro. Managing member inquiries and coordinating logistics with the IT department while working in a hybrid model.
Responsibilities
- Provide member and non-member support by monitoring and responding to member inquiries via email with clarity, warmth, and professionalism
- Escalate issues appropriately while ensuring members feel seen and supported
- Manage the administrative side of COMPEL Pro writing challenges
- Assist with setup, communication, timelines, and behind-the-scenes logistics of all programs.
- Load and schedule emails, texts, and posts (including some social media reels and stories) across platforms
- Manage day-to-day coordination with the IT department at Proverbs 31 Ministries
Requirements
- Alignment with the mission and values of COMPEL Pro and Proverbs 31 Ministries.
- Strong organizational and administrative skills with excellent attention to detail
- Clear written communication and a service-oriented mindset
- Ability to manage multiple tasks and deadlines with minimal supervision
- Comfortable learning and working within digital systems and platforms
- Prior experience with the following tools is helpful: HelpScout, HubSpot, and WordPress
Benefits
- 401(k) with company matching
- Employee Assistance Program
- Paid time off on a prorated basis
- 14 paid holidays on a prorated basis
- 1 Wellness day
- Paid Parental Leave
- Extended Sick Leave
- Volunteer time off
- Discount on company resources
- Work-life harmony
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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