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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Lead the evolution of Chronogolf, Lightspeed's consumer mobile product, transforming tee time booking and golfer engagement
- Lead high-level product portfolio initiatives through hands-on design and contribute to product strategy and vision
- Understand business objectives to solve highly abstract problems and shape teams to solve problems efficiently
- Break big problems into smaller experiments to validate assumptions and drive progress
- Explore and integrate AI and emerging technologies to shape new approaches
- Work with product teams to develop data-informed design strategies, create user scenarios, journey maps, and mental models
- Independently drive in-squad UX research to generate actionable insights and influence the product roadmap
- Advocate for the user and build strong relationships with cross-functional teams (product, engineering, marketing)
- Define, evolve, and implement design system principles across platforms (typography, colour, depth, iconography, illustration, layout)
- Provide mentorship to product designers, lead end-to-end projects with minimal supervision, and manage own backlog
- Collaborate with designers across product teams to elevate consistency and quality and refine team processes
- Communicate effectively with global stakeholders through strong written and verbal skills
Requirements
- 8+ years of design experience from product-driven tech companies, demonstrating measurable impact
- Hands-on experience designing for mobile and touch-based interfaces
- Experience designing for React Native
- Proven ability to set and manage design priorities, guided by product and business needs
- Expert knowledge of design systems implementation
- Strong aesthetic judgment and deep understanding of visual design principles and industry trends
- Successful track record consulting with engineering teams to develop effective, feasible technical solutions
- Experience using prototyping and research methodologies to validate decisions and drive product strategy
Benefits
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.
- Lightspeed share scheme (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefit of $500 per year
- Paid leave and assistance for new parents
- Mental health online platform and counselling & coaching services
- LinkedIn Learning license
- Volunteer day
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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