Special Projects Manager overseeing educational programming and events for ISPA's global spa community. Enhancing member experience through various initiatives within the organization.
Responsibilities
Lead logistics for ISPA Conference educational sessions, including managing speaker contracts, payments, and travel coordination
Serve as the primary liaison for all speakers, ensuring a seamless and professional experience from onboarding through on-site execution
Support marketing efforts by providing accurate and engaging content for ISPA’s conference promotions and Pulse magazine
Maintain accurate and current speaker and session information on attendispa.com
Coordinate the ISPA Foundation Auction setup in Handbid and oversee solicitation efforts in collaboration with staff
Manage ISPA’s virtual educational events, including Town Halls, by coordinating logistics, speaker materials, scripts, and registration tracking
Develop talking points for Town Hall moderators to ensure dynamic and well-structured discussions
Manage the ISPA Learning Management System (LMS), including uploading content, managing visuals, updating course details, and coordinating sponsor materials
Contribute content for board updates and other reports related to educational initiatives and speaker engagement
Manage ISPA Snapshot Surveys throughout the year to collect timely member insights
Oversee programming, data exports, sponsor coordination, and quality review of survey reports
Support marketing and sales teams by providing accurate survey insights and materials
Write Snapshot Survey summaries for Pulse magazine and manage prize fulfillment for respondents
Upload educational resources, articles, and survey reports to experienceispa.com and ISPA Academy
Maintain and update the ISPA media list and prepare press releases as needed
Collaborate with the marketing team to ensure educational and event-related messaging is polished, consistent, and on-brand
Requirements
Proven experience developing professional content for organizations, associations or member-based communities
Strong project management background with the ability to manage multiple deadlines, stakeholders and deliverables simultaneously
Proficiency in Microsoft Excel, Word, and PowerPoint
Benefits
Medical, company-paid dental, vision, long-term disability, and life insurance
401(k) with company match
Holidays, vacation, sick leave, floating holidays, and a paid company shutdown in December
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