Be the technical point of contact for a portfolio of customers - advising on architecture, implementation, and optimization of Persona’s products.
Own end-to-end delivery for technical solutions from discovery and design to deployment, QA, and post-launch success.
Partner closely with your account team to retain and expand your customer portfolio, helping your customers build their identity operations and ensuring they are wildly successful in achieving their business outcomes.
Advise customers strategically, helping them solve complex business challenges through creative technical solutions.
Partner with Product to relay insights from the field that inform roadmap priorities and feature design.
Develop scalable assets such as internal tools, documentation, automations, and playbooks that improve team efficiency and customer outcomes.
Drive repeatability by codifying learnings into reusable processes that elevate the entire Solutions organization.
Requirements
3–7 years of experience in a technical, customer-facing role — such as Solutions Engineer, Forward Deployed Engineer, Implementation Engineer, or Solutions Architect.
Technical fluency across APIs, integrations, and web development concepts; familiarity with scripting (Python, SQL, Bash, Ruby) a plus.
Strong communication skills, able to articulate technical concepts to non-technical stakeholders and vice versa.
Demonstrated ability to own complex projects from scoping through implementation.
Comfort operating in ambiguous environments - proactive, adaptable, and energized by problem-solving.
Collaborative, curious, and eager to learn - with a growth mindset and bias toward action.
You’re good at multitasking, prioritizing effectively across a wide variety of tasks and evaluating situational urgency – you thrive under pressure and enjoy clarifying ambiguous situations
Willingness to travel up to 25% of the time for customer engagements
Bonus: experience in compliance, identity verification, or fraud prevention
Lead IT Solution Architect responsible for designing IT solutions in healthcare. Collaborate with IT domain experts and ensure solutions align with business and clinical needs.
Solutions Engineer at Strider Technologies driving revenue growth through consultative expertise. Engaging clients and collaborating with sales for technical integration of services.
Banking Software Solutions Consultant responsible for business development for technology solutions at Mellon Technologies. Fostering relationships in the Banking Sector through consulting and sales activities.
Solutions Engineer role involves designing and implementing integrations for clients using low - code solutions. It requires technical expertise to bridge customer needs with internal capabilities.
Solutions Engineer supporting Quantexa's Decision Intelligence Platform in the French banking sector. Engaging prospects with tailored solutions and responsible for impactful presentations.
Senior Solution Engineer engaging prospects with Ironclad’s solutions, enhancing sales through technical collaboration and innovative demonstrations. Working closely with diverse teams to drive solution evaluations and insights.
AI Project Manager driving AI integration and development at HvS - Consulting, specializing in Cyber Security. Managing projects and providing technical support in AI applications.
Post - Sales Solutions Engineer ensuring customer satisfaction and success for Climate X's financial and real estate clients. Involves data analysis, documentation management, and customer onboarding.
Junior System Integration Engineer at Parallel Wireless enhancing next - gen Open - RAN base - station products. Involves design review, performance optimization, and troubleshooting cellular systems.
Sales Solution Engineer assisting OEM partners in integrating IT - Security solutions. Responsibilities include technical consultation, sales support, and relationship building with stakeholders.