Drive the successful onboarding of new clients onto the Wealth Management Platform, ensuring a seamless transition and exceptional client experience.
Assess, manage, and ensure the success of add-on projects, delivering outstanding results that exceed client expectations.
Apply your industry expertise to effectively transition clients and their data onto the platform, ensuring accuracy and efficiency.
Set, lead, and communicate clear expectations both internally and externally, fostering transparency and trust.
Skillfully prioritize and manage multiple projects simultaneously, ensuring timely and successful completion of each.
Continuously evaluate and enhance our processes and tools, driving improvements that support our expanding client base.
Develop and maintain deep expertise in all aspects of the Wealth Management Platform, becoming a trusted advisor to clients and internal teams.
Requirements
A solid background in financial services or consulting is required, with at least 4+ years of professional experience showcasing a proven track record of success in client-facing roles.
Experience in investment management or enterprise software deployments is essential, demonstrating a history of delivering superior client experiences in relevant fields.
The ability to learn and adapt is crucial, with an openness to acquiring new knowledge and skills and a proactive approach to adapting to changing environments and technologies.
Proficiency in programming or scripting, particularly in Python, is necessary to support and enhance platform functionalities.
Strong organizational skills are required to set, lead, and communicate clear expectations both internally and externally, fostering transparency and trust.
A willingness to travel is important, as flexibility to travel as needed will help meet client requirements and support project initiatives, enhancing client relationships and project success.
A genuine passion for technology and finance is essential, driving continuous learning and improvement in both areas.
The ability to adapt in a dynamic environment is necessary, demonstrating resilience and flexibility in the face of challenges.
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