About the role

  • Performs continuous monitoring of the production state of all assigned customers.
  • Troubleshoots and corrects technical systems to ensure transactions are moving through the system properly.
  • Recognizes aging transactions and works to resolve issues to keep the transactions moving.
  • Assesses and monitors threats daily.
  • Ensures that customer data workflows and exports are executing correctly and within SLAs.
  • Communicates to customers (via emails) about SDS workflows.
  • Adheres to SDS’s courteous and professional, written and verbal, communication standards.

Requirements

  • Proficiency with Java
  • Proficiency with Unix-like operating systems
  • Proficiency with Windows operating systems
  • Knowledge of relational databases
  • At least a 2-year technical degree (or equivalent)
  • 0-5 years similar experience

Benefits

  • Generous benefits including medical/accidental insurance and Social Security Fund contribution.
  • Work-life balance with a 5-day work week and leaves as per the Labor Law of Nepal.
  • Hybrid and Remote work opportunity.
  • A professional development and growth-oriented workplace.

Job title

Software Engineer I, Monitoring

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

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