Software Engineer I for Smart Data Solutions monitoring customer transactions in production environments. Role involves threat assessment, technical troubleshooting, and communication with clients.
Responsibilities
Performs continuous monitoring of the production state of all assigned customers.
Troubleshoots and corrects technical systems to ensure transactions are moving through the system properly.
Recognizes aging transactions and works to resolve issues to keep the transactions moving.
Assesses and monitors threats daily.
Ensures that customer data workflows and exports are executing correctly and within SLAs.
Communicates to customers (via emails) about SDS workflows.
Adheres to SDS’s courteous and professional, written and verbal, communication standards.
Requirements
Proficiency with Java
Proficiency with Unix-like operating systems
Proficiency with Windows operating systems
Knowledge of relational databases
At least a 2-year technical degree (or equivalent)
0-5 years similar experience
Benefits
Generous benefits including medical/accidental insurance and Social Security Fund contribution.
Work-life balance with a 5-day work week and leaves as per the Labor Law of Nepal.
Hybrid and Remote work opportunity.
A professional development and growth-oriented workplace.
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