About the role

  • Conceive, develop, and implement campaigns that align with overall strategic marketing efforts that build and nurture online communities
  • Plan and implement promotions, events, competitions, and other programs to grow the communities and boost brand engagement and awareness
  • Manage multiple corporate and game-related social media channels, including Discord, Reddit, X, Facebook, TikTok, Instagram, etc., each with its own unique voice and brand guidelines
  • Ideate on image and video assets to support social campaigns
  • Possess a working knowledge of image and video tools to help create assets to support social campaigns
  • Serve as the voice of our online gaming communities, bringing community concerns, needs, and desires to the wider Schell Games Product and Marketing team for insight
  • Moderate online/offline conversations with the community
  • Coordinate with Marketing, Product, and Development Teams to ensure brand consistency
  • Communicate important messages to the community through social media and long-form mediums (blog posts, forums, newsletters)
  • Manage and lead small teams of volunteer community moderators across various time zones on Discord (multiple servers)
  • Use platform-specific measurement tools to create reports measuring the success of campaigns, while continually finding ways to improve on those metrics through testing and new initiatives

Requirements

  • At least three (3) years of experience working with an online community or managing social media platforms or communities for brands
  • Strong interpersonal skills with the ability to interact inclusively as part of a team and to contribute to increasing productivity goals and efficiencies
  • Attention to detail and ability to time manage independently across multiple campaigns
  • Strong communication, copywriting, and organizational skills
  • Some experience using Adobe Creative Suite and Canva to create images and video
  • Excellent understanding of popular social networks and their current best practices, including Discord, Reddit, Facebook, X, Twitch, TikTok, and Instagram
  • Experience using digital marketing scheduling tools like Hootsuite
  • Strong work ethic, driven, and proactive with a can-do attitude
  • Passion for games of all kinds.

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Flexible work arrangements

Job title

Social Media Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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