Service Manager / Technical Product Owner at Sanoma Learning managing AWS and Azure platforms. Ensure stability, user support, and continuous development in a hybrid role.
Responsibilities
Collect and analyze business requirements from various stakeholders.
Write technical and functional documentation.
Contribute to backlog refinement and roadmap planning.
Schedule releases and ensure project timelines are met.
Manage high-impact incidents.
Support IT security and governance activities.
Manage contracts with external suppliers and service providers.
Contribute to business case development and initiate improvement projects.
Requirements
At least 3 years of experience in a Service Manager, System Analyst, or similar role.
A solid understanding of cloud environments (AWS and/or Azure).
Strong communication skills in English; Dutch is a plus.
Willingness to travel to ’s-Hertogenbosch about 2 times per week.
A proactive, problem-solving mindset and the ability to work independently.
Benefits
A dynamic, international working environment.
Hybrid flexibility between home (Belgium) and our Dutch office.
Opportunities for professional growth and development.
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