Develop and lead the global visual merchandising strategy to ensure consistency, innovation, and alignment with seasonal campaigns and brand direction.
Oversee the creation of captivating layouts, windows, and in-store displays that elevate the customer journey and maximise product visibility.
Partner with Marketing, Commercial, Retail Operations and Design teams to deliver cohesive brand storytelling across all channels.
Lead, mentor, and inspire the VM team, while creating clear execution guidelines to support flawless rollouts at store level.
Stay ahead of industry trends, consumer behaviours, and competitor activity to continuously refine and refresh our VM approach.
Oversee the production, sourcing, and installation of visual elements, ensuring cost efficiency, quality, and timely delivery.
Own the VM budget, ensuring all projects are delivered within scope and resources are optimised.
Build capability within store teams through training programs, workshops, and toolkits, ensuring consistent brand representation.
Act as a brand ambassador, safeguarding visual integrity and ensuring all displays reflect our ethos and deliver a premium customer experience.
Requirements
Extensive experience in visual merchandising, with a track record of leading large-scale retail environments as well as smaller scale department store counters, ideally in the beauty, fragrance, or luxury sector.
Demonstrated ability to lead and inspire cross-functional teams.
Strong understanding of how VM drives sales and enhances brand equity, with the ability to align creative concepts to business goals.
Strong awareness of retail and consumer trends.
Excellent ability to manage complex, multi-market projects, prioritise effectively, and deliver under tight timelines.
Skilled in design tools such as Adobe Illustrator, InDesign, and SketchUp, with an ability to translate creative ideas into practical execution.
Ambitious, resourceful, and excited by the challenge of taking VM to the next level.
Benefits
Hybrid and flexible working, with core working hours
25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
Welcome to Trinny London Starter Stack and swag
Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products
Company discount for yourself, your friends, and family
Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
An annual personal training and development budget
Enhanced family friendly packages
Pension scheme
Cycle to work scheme
T-Parties = many office socials as well as summer and festive celebrations!
Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
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