Digital Product Manager at Horizon Blue Cross Blue Shield, responsible for managing digital assets and developing digital strategies. Collaborates cross - functionally to drive product capabilities and enhance user experience.
About the role
- Senior Vice President for POM Technical Product Management in BNY Payments Enablement Enterprise. Leading product backlog and collaboration in the Data Services Group.
Responsibilities
- The Product Owner will lead one of the pods in the Data Services Group, which is one of the groups within the BNY Payments Enablement Enterprise Platform with the mission to be the single authoritative source of payments information to internal and external clients that is simplified, stable, controlled and scalable.
- Own and manage the product backlog for the pod, ensuring alignment with platform OKRs and strategic priorities.
- Collaborate with stakeholders across various Business, Operations, Technology, Compliance, and Client Services to define and refine business problems and expected outcomes.
- Translate complex business needs into clear, actionable user stories and acceptance criteria.
- Prioritize backlog items to balance new feature delivery, technical debt, and platform resiliency.
- Lead sprint planning, reviews, and retrospectives in partnership with the Scrum Leads and development team.
- Ensure solution designs align with long-term architecture and platform vision.
- Monitor and measure pod’s performance, using data to inform decisions and continuous improvement.
Requirements
- Bachelor’s degree or work experience equivalent
- 10+ years of experience in transaction banking, with at least 5-7 years in a Product Owner, Product Manager, or Business Analyst role.
- Payments Data Domain Knowledge
- Strong grasp of payment processing workflows, including instruction enrichment, validation, and routing logic.
- Knowledge of transaction classification, foreign exchange determination, and cut-off/value date logic.
- Awareness of messaging standards (e.g., ISO 20022, SWIFT MT) and regulatory frameworks (e.g., AML, PSD2, FATF).
- Data Architecture & Platform Familiarity
- Experience working with data lakes, cloud-based data platforms, and enterprise data warehouses.
- Understanding of ETL/ELT processes, event-driven architectures, and streaming data pipelines.
- Ability to collaborate with engineering teams on data modeling, schema design, and data integration.
- Data Stewardship & Collaboration
- Proven ability to work with cross-functional teams to define data requirements, prioritize datasets, and resolve data gaps.
- Experience in data lifecycle management, including ingestion, transformation, and distribution.
- Comfort with data audit processes, critical control identification, and risk mitigation.
- Analytics & Decision Support
- Strong analytical skills to interpret data trends, monitor performance, and inform product decisions.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) and SQL-based analysis.
- Ability to translate business needs into data-driven user stories and acceptance criteria.
- Data Governance & Quality
- Understanding of data governance principles.
- Ability to define and enforce data quality rules, monitor data integrity, and manage remediation workflows.
- Familiarity with metadata management, data lineage, and data cataloging
- Product Ownership & Agile Skills
- Experience as a Product Owner in Agile/Scrum environments, with a solid grasp of Agile principles, ceremonies and backlog prioritization/management.
- Ability to write clear and actionable user stories, define acceptance criteria, and manage a product backlog.
- Strong stakeholder management skills — capable of balancing the needs of operations, compliance, IT, and clients.
- Experience collaborating with development teams, testers, and business SMEs to deliver high-quality solutions.
- Technical & Analytical Skills
- Strong analytical and problem-solving skills, with ability to work cross-functionally across business and technical teams.
- Ability to analyze trends and use data to inform product decisions and drive operational efficiency.
- Proficiency with tools like JIRA, Confluence, Excel, and data visualization tools.
- Strong communication and documentation skills — able to translate complex payment processes into business and technical requirements.
- High attention to detail, especially in compliance- and risk-sensitive environments.
- Strong problem-solving mindset and ability to work independently in a fast-paced, high-pressure setting.
- Comfortable working in a global, cross-functional team and across different time zones
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
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