Senior Product Manager for iGaming services at Multiple, driving product strategy and execution across brands. Collaborating with development teams to enhance product usability and customer engagement.
Responsibilities
Product Ownership: Lead roadmap planning, define OKRs, and ensure alignment with company goals.
Customer-Centric Development: Use tools like FullStory and Google Analytics to analyze customer journeys, identify friction points, and create funnels that enhance retention and conversion. Work closely with cross-functional teams (content, marketing, operations, development). Partner with Content Managers to ensure optimal use of product features for content quality and impact.
Innovation & Continuous Improvement: Introduce and test innovative features that enhance user experience and drive engagement. Ensure product performance and user experience are continuously optimized. Gather requirements across departments and translate them into actionable product features. Coordinate with both in-house developers and external 3rd-party providers, ensuring timely delivery of features and fixes.
Collaboration & Leadership: Champion a customer-first mindset, leveraging feedback to shape product improvements. Diagnose product issues and prioritize solutions in collaboration with stakeholders. Drive product strategy and execution across multiple brands.
Requirements
Proven experience as a Product Manager or Senior Product Manager in iGaming or related digital industries.
Strong UX/UI sensibility and ability to diagnose and improve product usability.
Technical aptitude: ability to raise, structure, and communicate tasks effectively to development teams.
Experience working with content teams to optimize product usage and customer engagement.
Autonomous, proactive, and able to lead without heavy hand-holding.
Excellent communication and collaboration skills across departments.
Strong track record in roadmap creation, OKR management, and stakeholder alignment.
Solid understanding of customer analytics tools (FullStory, Google Analytics, or similar).
Benefits
Attractive remuneration package
Health insurance cover from the first day of work
Wellness benefit (after probation)
Optician/Spectacle and Blue Lens Benefit (after probation)
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