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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Lead the end-to-end design and strategy for data-heavy features, including administrative dashboards, operational reports, and data visualization components (charts, graphs, tables).
- Translate complex financial and operational data requirements (e.g., HRA spending, enrollment statuses) into clear, concise visual representations that guide user action.
- Collaborate with engineering and data science teams to understand constraints and ensure the viability and accuracy of all reporting designs.
- Develop and maintain the reusable data visualization component library within the Figma design system.
- Determine success metrics (UX KPIs) such as time-to-insight and reduced support requests related to data clarity, and measure them post-launch.
- Create designs that meet accessibility standards, with a specific focus on color contrast and screen reader compatibility for data tables and charts.
- Consistently communicate and review designs with internal stakeholders at scheduled intervals to ensure reporting accuracy.
Requirements
- 5+ years of experience in UX design, with a strong portfolio showcasing data visualization, analytics dashboards, and complex reporting tools.
- Expert knowledge of information design principles for large-scale data presentation, and the ability to choose the correct chart type for a given dataset and user goal.
- Proven ability to determine UX KPIs for data comprehension (e.g., reduced time to task completion, error reduction) and measure/confirm them post-launch.
- Proficiency with design tools such as Figma, with experience contributing to or owning a UI design system that includes data components.
- Experience in a domain where data interpretation is critical (e.g., Fintech, B2B SaaS, or Healthcare reporting).
- Experience working with data science teams or designing interactive data filtering/query builders.
- Familiarity with visual design principles for data-dense interfaces.
- Healthcare or financial services experience.
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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