Hybrid Senior Technical Publication Analyst

at Thales

• Job title: Senior Technical Publication Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: CA$77,413 - CA$124,369 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Ottawa, Canada

About the role

• Senior Technical Publications Analyst at Thales providing technical documentation expertise and metrics. Collaborating on TDP accuracy, mentoring peers, and leading documentation efforts.

Responsibilities

• Providing subject-matter expertise in technical data and documentation, ensuring accuracy, consistency, and compliance with National Defense and customer requirements.
• Acting as a technical leader, mentoring peers, sharing best practices, and supporting the direction set by management and organizational leadership.
• Leading the development and maintenance of technical publications and data packages, including CFTOs, EFT, drawings, diagrams, spares lists, and bills of materials (BOMs).
• Maintaining and revising existing CFTOs, incorporating updates from OEM manuals, specifications, and preventive maintenance routines.
• Authoring, editing, and formatting technical documentation to a high standard of grammar, clarity, consistency, and style.
• Performing editorial reviews to ensure accuracy, consistent terminology, and compliance with editorial, formatting, and corporate style standards.
• Collaborating with LCMMs, engineers, designers, procurement, and configuration management to ensure documentation reflects the latest approved system/equipment configuration.
• Providing oversight of Technical Data Packages (TDPs), ensuring alignment with engineering changes, logistics support activities, and quality standards.
• Creating, updating, and maintaining TDP and team progress reporting metrics using PowerBI, Excel, and other analytical tools, delivering accurate and timely reports to stakeholders and leadership.
• Tracking, analyzing, and reporting on team deliverables, progress, and performance, ensuring transparency and supporting informed decision-making at project and management levels.
• Developing and automating reports and dashboards to improve visibility of TDP status, document change requests, review cycles, and quality assurance results.
• Supporting configuration control by analyzing Document Change Requests (DCRs), preparing Change Packages, and ensuring revisions are properly tracked, reviewed, and implemented.
• Conducting thorough research and cross-referencing to confirm documentation accuracy and completeness.
• Co-ordinating verification and validation of CFTO updates and associated technical data packages.
• Ensuring preventive maintenance routines in LSARs remain aligned with current technical publications.
• Managing indexing, cataloguing, and control of documentation in alignment with the National Defense Index of Documentation (NDID) and Equipment Registration processes.
• Designing Visio workflows and contributing to process automation and workflow improvements to enhance efficiency across documentation and reporting activities.

Requirements

• Diploma or degree from a recognized college/university in a relevant technical field (mechanical, electrical, electronic, naval architecture, computer science, or equivalent).
• Minimum 4 years of demonstrated experience maintaining or revising technical documentation such as CFTOs, OEM manuals, equipment specifications, or preventive maintenance documentation.
• Direct experience with configuration management principles, tools, and processes, including change control, revision tracking, and version management.
• Proven editorial, grammar, proofreading, and editing skills, with the ability to produce polished, high-quality documentation.
• Demonstrated ability to learn independently, troubleshoot issues, and find solutions using manuals, technical guides, and online resources.
• Proven ability to manage multiple priorities and co-ordinate across departments.

Benefits

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.