Senior Technical Program Manager at Cloudflare managing initiatives across Infrastructure Engineering. Collaborating with product, engineering, and security teams for successful project execution and strategy alignment.
Responsibilities
Lead and manage various company-wide initiatives and projects spanning multiple quarters and teams within Infrastructure Engineering.
Work cross functionally across product, engineering, security, technical operations, and more to build and execute on the overall strategy.
Collect requirements, set up deliverables, report progress, manage stakeholder expectations, and work with various functions to deliver success.
Partner with various product and engineering counterparts to determine available options and execute against the roadmap.
Manage multiple stakeholders and accommodate teams dispersed across multiple time zones.
Requirements
Possess a working knowledge of data center infrastructure components like servers, storage, networking, connectivities, and their interdependencies to identify technical risks and potential roadblocks for programs.
Work with stakeholders to align on inputs for Infrastructure programs which includes alignment of deliverables.
Develop reports and dashboards for tracking and delivery of KPIs
Ability to communicate effectively to all members of teams, programs and senior leadership. Ability to collaborate and work effectively with cross-functional teams.
Provide clear documentation for infrastructure deliverables (including status reports), processes, and project plans, and provide regular status updates to stakeholders and executives.
BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience
5-10+ years experience in technical program management and a desire for continuous improvement
Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver with predictability
Excellent oral and written communication, proven track record of effective communication at various levels including executive level
Experience working with multiple time zones and multiple cross functional teams
Strong competency with Excel/Google Sheet, Smartsheet, Confluence, JIRA, and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc)
Servant leader who has successfully gained authority with peers by demonstrating empathy, providing support and motivating others
Comfortable managing tight deadlines, changing priorities, and ambiguity.
Benefits
Cloudflare is proud to be an equal opportunity employer.
We provide reasonable accommodations to qualified individuals with disabilities.
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