About the role

Senior Technical Product Manager leading development of service and repair offerings in Johnson & Johnson's MedTech business. Collaborating with cross-functional teams to enhance customer satisfaction and operational efficiency.

Responsibilities

Shape the squad vision / roadmap and steer the squad in delivering products / platforms features / work oriented around business impact.
Shape and prioritize the backlog, utilizing business expertise and understanding of customer needs, translate requirements into user stories and acceptance criteria.
Act as the “voice of the customer” within the squad to ensure the squad “builds the right thing."
Work closely with Product/Platform Managers to establish products’ business value.
Collaborate with cross-functional squad experience teams including Sales, Marketing, Professional Relations & Operations, Customer Service and Service & Repair to drive product development and service enhancements.
Influence value-driven backlog prioritization by engaging stakeholders, assessing business impact, and balancing technical feasibility to maximize ROI.
Drive continuous improvement across the product lifecycle.
Facilitate release planning, sprint planning and demos with all stakeholders.
Ensure compliance with regulatory standards and quality assurance processes across all regions.
Collaborate to ensure all partners are clear on product roadmap activities, design, interdependencies and timeline best practices.

Bachelor's degree in Engineering, Business, Healthcare, or related field; MBA or advanced degree preferred.
7 years of relevant technical experience is required.
Proven experience in product management, service strategy, or related roles within the medical device or healthcare technology sector.
Ability to navigate complex regulatory environments and ensure compliance and GxP knowledge.
Preferred Exposure to Microsoft Dynamics and ERP systems.
Solid understanding of medical technology, capital equipment, and service/repair ecosystems.
Demonstrated ability to develop and implement global strategies.
Excellent stakeholder management and influencing skills, capable of securing agreement across diverse teams.
Strong analytical abilities with proficiency in data-driven decision making.
Exceptional communication skills, with the ability to articulate value propositions clearly.

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
retirement plan (pension)
savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours