Hybrid Senior Supervisor – Consumer Finance

at Financial Conduct Authority

• Job title: Senior Supervisor – Consumer Finance
• Job type: Full Time
• Experience level: Senior
• Salary: £52,400 - £64,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Supervisor overseeing consumer finance operations, engaging with firms to enhance market standards. Conducting reviews and managing complex supervisory projects for positive consumer outcomes.

Responsibilities

• Undertake a holistic review of a firm's business model and strategy to identify how conduct risks could cause harm to consumers and/or markets
• Manage your caseload efficiently, keeping clear records and using data to make sound judgements that solve complex supervisory problems
• Undertake multi-firm project work aimed at improving standards on a particular theme or aspect of firm conduct
• Develop constructive working relationships with senior management in the firms we supervise, and set clear expectations to firms
• Where necessary, influence and persuade firms using formal powers where appropriate, to change their conduct or behaviour to deliver better outcomes for consumers
• Contribute to the continuous improvement of internal processes, by suggesting changes that result in better outcomes and efficient use of resources

Requirements

• Minimum prior experience building constructive relationships with key contacts, both internally and externally
• Prior experience of analysing a range of complex information, identifying key risks of harm, and making risk based regulatory judgements
• Proven experience of working within a financial analysis and/or accountancy role
• Essential experience of prioritising your workload: managing your time effectively and using sound judgement to achieve results across priority issues and in a high-pressure environment
• Strong sense of accountability: able to take ownership of problems and drive forward pragmatic action-based solutions
• Previous experience of the retail lending sector, gained through regulatory or industry experience, is essential to support this
• High standard of written work: you should be able to prepare papers ahead of firm meetings, prepare briefing notes to internal stakeholders and engage effectively with firms in writing
• Strong judgement: making choices based on an assessment of the facts, consideration of the options and providing a clear rationale for your recommendation
• Strong analytical skills: ability to think clearly about how best to assess and analyse risks (or consumer harms) and reach robust judgements
• Influencing and negotiation: you should be able to demonstrate an ability to persuade others, including in face to face and online meetings while maintaining integrity of the issues that need to be conveyed
• Coaching and development experience: you should be able to provide support to less experienced team members

Benefits

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month
• Life assurance of eight times your basic salary
• Income protection
• Competitive flexible benefits scheme to create a personalised benefits package