Hybrid Senior Software Engineer

Posted 2 months ago

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About the role

  • Senior Software Engineer developing and supporting applications for business needs at nib. Collaborating with teams to enhance customer service and agent experience.

Responsibilities

  • Successfully develop applications in projects of increasing complexity over time
  • Collaborate with UX designers, TPAs/TBAs, Product and Project Managers, and other engineering teams
  • Support the promotion, maintenance, and continuous improvement of existing libraries and frameworks utilised across the Group
  • Liaise with technical and solution architects, as well as the wider architecture group

Requirements

  • 3+ years’ experience in a similar role
  • Commercial experience developing solutions in modern languages such as Typescript, Python
  • Experience with cloud platforms, micro-services, and serverless architectures (ideally AWS)
  • Experience with LLM/NLU chat technologies such as Rasa CALM, Amazon Lex, Dialog Flow, Wit.ai and/or Salesforce Einstein
  • Experience with platforms for contact centre, CRM (Customer Relationship Management) &/or customer engagement
  • Experience with Agentic AI software development tools such as Github Copilot, Cursor IDE, MCPs
  • Knowledge of storage options and their trade-offs including relational DB, object storage, data warehouse, NoSQL, VectorDB, GraphDB

Benefits

  • 50% discount on employee health insurance + 35% off travel insurance
  • New starter benefit to help set up a functional home workspace
  • The opportunity to give back to the community through paid leave for volunteering through nib foundation
  • Access to our nib Well Program and corporate fitness discounts
  • Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits
  • 18 weeks paid parental leave for all new parents regardless of carer status
  • 5 days paid cultural leave for First Nations peoples
  • 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

Job title

Senior Software Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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