Site Reliability Engineer enhancing system reliability and deployment practices at OpenLoop. Collaborating with cross - functional teams for incident management and performance tuning.
About the role
- Senior Site Reliability Engineer ensuring reliability and performance of customer-facing systems at Progress. Involves automation, cloud infrastructure management, and incident response.
Responsibilities
- Safeguard systems against breaches and ensure compliance with PCI-DSS, HIPAA, SOC2, and other standards
- Build and maintain scalable, secure services in Azure, AWS, or GCP using cloud-native tools
- Automate routine tasks, manage backups, and configure servers for high availability and disaster recovery
- Implement observability tools, optimize system performance, and proactively address issues
- Participate in on-call rotations, troubleshoot service incidents, and lead postmortem reviews
- Work closely with developers, QA, and support teams in agile environments
- Handle complex customer account setups in coordination with Sales and Professional Services
- Champion IaC practices using tools like Terraform, Ansible, Chef, or Puppet
Requirements
- Proven experience in a Senior SRE or similar role in production environments
- Strong skills in Windows/Linux, scripting (Shell, Python, PowerShell), and cloud services (ECS, EKS, S3, etc.)
- Hands-on experience with Kubernetes, Docker, Rancher, and container orchestration
- Familiarity with security protocols, network concepts (TCP/IP, HTTP, TLS), and compliance frameworks
- Ability to debug, optimize, and automate to reduce operational toil
- Excellent communication skills and a proactive, problem-solving mindset
- Bachelor’s degree in Computer Science, Information Systems, or related field
- Experience with PCI, HIPAA, and SOC2 compliance
- Experience with cloud-hosted apps/services (Azure/AWS)
Benefits
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
- Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance
- Free underground parking with a designated space for bikes and electric scooters
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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