Senior Site Reliability Engineer driving observability and reliability for business-critical systems at Incedo. Collaborating with engineering teams to enhance system resilience and performance.
Responsibilities
Design, implement, and maintain observability solutions across distributed systems
Build and optimize logging, metrics, and tracing pipelines using tools like Dynatrace, Datadog, Splunk, ELK, Grafana, and OpenTelemetry
Enable end-to-end transaction tracing across microservices and APIs
Develop dashboards and alerting strategies for proactive issue detection
Own service reliability, uptime, and operational performance for critical systems
Lead incident response, root cause analysis (RCA), and postmortems
Reduce **MTTD and MTTR** through automation and improved observability
Create and maintain runbooks and incident response playbooks
Monitor and optimize system performance (latency, throughput, error rates)
Partner with application and database teams to troubleshoot bottlenecks
Use distributed tracing and telemetry data to identify and resolve issues
Implement performance testing and tuning strategies
Build and maintain fault-tolerant, highly available systems
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