Senior Complex Resolution Analyst responsible for handling complex OMNI issues and adjustments. Engaging in remediation research projects and coaching lower level professionals for effective operations.
About the role
- Senior Analyst in Share Schemes Consulting Team at Mercer helping corporate clients with Approved Profit Sharing Schemes. Collaborating with senior consultants and managing client relationships.
Responsibilities
- Provide consulting to corporate clients, including some of Irelands largest employers
- Assist senior consultants in managing and cultivating APSS client relationships
- Guide clients around the technical and operational aspects of providing an APSS to employees through Mercer
- Coordinate share scheme events with clients, colleagues and the share schemes administration team
Requirements
- Around 2 years experience in a financial services client services background
- Confident use of Microsoft Office
- Ability to build rapport with clients and colleagues both face to face and over the telephone
- Ability to prioritise a busy workload and adapt to client and colleague needs
- A Can do and customer focused attitude, with willingness to extend working hours at key times of year
- Ability to gain and apply knowledge
- Clear verbal, written, numerical and communication skills
- High level of accuracy/attention to detail
- Ability to work within a team environment as a team player and a flexible approach to work
- Third level qualification
- Self-starter and continuous learner
Benefits
- Professional development opportunities
- Supportive leaders
- Vibrant and inclusive culture
- Collaboration with talented colleagues
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Investigative Analyst Senior at Elevance Health analyzing complex healthcare data. Developing SQL queries and databases to identify trends and support decision - making processes.
Senior Strategy Analyst at Fidelity managing technology investment decisions for Contact Center modernization initiatives. Collaborating across departments to create analytical models and strategic recommendations.
SAP Project Systems Analyst focusing on WBS elements, collaborating with stakeholders for SAP PS solutions. Responsible for design, configuration, and production support in project systems.
Accountant Analyst at Festo managing financial accounting and reporting for the organization. Collaborating with various departments to provide financial insights and support business decisions.
Consultant managing ERP implementation projects at ACOM Sistemas. Involves training, documentation, and consultative roles in the software deployment process.
Financial Analyst focusing on cash flow projection models using historical data for strategic analysis. Leading more complex financial processes affecting liquidity and financial projection accuracy.
Join RD Saúde as an Administrative Analyst to support rental contract management and payment processes. Seeking organized and analytical candidates for a dynamic healthcare environment.
Analista SR de Projetos e Inovação at RD Saúde overseeing complex automation logistics projects from conception to delivery.
Data Center Services Analyst empowering global hardware deployments at Cloudflare. Focused on service execution and operational reporting within infrastructure services teams.