Senior Telecom Analyst managing voice networks for Alares Internet. Collaborating with engineering team to enhance services and ensure regulatory compliance.
About the role
- Senior Analyst in Share Schemes Consulting Team at Mercer helping corporate clients with Approved Profit Sharing Schemes. Collaborating with senior consultants and managing client relationships.
Responsibilities
- Provide consulting to corporate clients, including some of Irelands largest employers
- Assist senior consultants in managing and cultivating APSS client relationships
- Guide clients around the technical and operational aspects of providing an APSS to employees through Mercer
- Coordinate share scheme events with clients, colleagues and the share schemes administration team
Requirements
- Around 2 years experience in a financial services client services background
- Confident use of Microsoft Office
- Ability to build rapport with clients and colleagues both face to face and over the telephone
- Ability to prioritise a busy workload and adapt to client and colleague needs
- A Can do and customer focused attitude, with willingness to extend working hours at key times of year
- Ability to gain and apply knowledge
- Clear verbal, written, numerical and communication skills
- High level of accuracy/attention to detail
- Ability to work within a team environment as a team player and a flexible approach to work
- Third level qualification
- Self-starter and continuous learner
Benefits
- Professional development opportunities
- Supportive leaders
- Vibrant and inclusive culture
- Collaboration with talented colleagues
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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