Hybrid Senior Scrum Master – Customer Data Ecosystem

at Kimberly-Clark

• Job title: Senior Scrum Master – Customer Data Ecosystem
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Senior Scrum Master facilitating Agile practices in the Customer Data Ecosystem for Kimberly-Clark. Driving innovation, collaboration, and performance through team coaching and Scrum ceremonies.

Responsibilities

• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the customer data ecosystem teams.
• Remove obstacles and impediments that hinder the team’s progress, ensuring smooth and efficient workflows.
• Coach the team on Agile principles and practices, ensuring adherence to Scrum frameworks.
• Collaborate with product owners to manage the product backlog and ensure clear communication of requirements.
• Track team performance metrics, such as velocity and burndown, and work to improve productivity and efficiency.
• Promote a culture of continuous improvement within the team, encouraging the adoption of Agile best practices.
• Foster a collaborative environment where team members feel empowered to contribute and innovate.
• Work with legal and compliance teams to ensure that all sprints consider data privacy and regulatory requirements.
• Facilitate the integration of compliance requirements into the agile development process.
• Lead efforts to align Scrum practices with the organization’s digital marketing strategy and goals.
• Provide guidance on managing dependencies between teams and coordinating cross-team collaboration.
• Stay current with industry trends in Agile methodologies, applying relevant advancements to improve team performance.
• Ensure that the team’s work is aligned with business objectives, delivering value to the organization.
• Provide training and mentoring to team members and other Scrum Masters within the organization.
• Lead efforts to resolve conflicts and challenges within the team, ensuring a positive and productive work environment.
• Drive Change Management through coaching the team and support them on the Transformation journey by establishing clear processes and challenging them on shifting mindset.
• Oversee the integration and use of Azure Dev Ops tools within project teams to optimize collaboration, code management, and CI/CD pipelines.
• Drive the adoption of Azure DevOps features among the team, ensuring they are leveraged to enhance project transparency and delivery efficiency.

Requirements

• Proven Experience in Digital Products: Minimum of 5 years as a Scrum Master, with a strong focus on digital products such as Customer Data Platforms (CDP), CRM systems, or other data-driven solutions for digital marketing activation.
• Agile Certification: Certified Scrum Master (CSM) or equivalent certification is required, along with a deep understanding of Agile methodologies and hands-on experience with tools like JIRA or Azure Boards.
• Team Facilitation & Agile Leadership: Skilled in leading Scrum ceremonies, removing impediments, and coaching teams to embrace Agile principles. Able to foster collaboration across cross-functional teams and drive sustainable Agile adoption.
• Knowledge of Data & Marketing Strategies: Strong grasp of customer data strategies and digital marketing frameworks. Experience integrating compliance requirements into product backlogs and sprint planning is essential.
• Project Management Tools Proficiency: Demonstrated expertise in using Azure DevOps (ADO) for Agile project tracking and issue documentation, with a keen eye for detail.
• Excellent Communication in English: Full verbal and written fluency in English is mandatory to ensure clear and effective communication with global stakeholders.

Benefits

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
• Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.