About the role

Senior Quality Assurance Engineer at JobCloud, managing quality processes in software development. Collaborating within an agile team and supporting both automation and manual testing.

Responsibilities

Designing and executing test cases for complex features, covering both happy paths and edge cases.
Employing automation concepts and leveraging existing automation setups for efficient test execution and reporting.
Identifying and resolving bugs in close collaboration with developers and product managers.
Maintaining and enhancing testing documentation to guide future efforts and strengthen the team’s knowledge base.
Mentoring and sharing knowledge with less experienced QA(E) team members to promote a culture of continuous learning.
Actively participating in planning and decision-making processes to align with the team's objectives and define quality goals.
Continuously assessing and proposing improvements to QA(E) processes and practices.
Managing 3rd-level support requests, collaborating across teams and departments to resolve issues efficiently.
Assessing the severity of support requests and determining the appropriate ownership for resolution.
Execute test plans with a focus on automation and some manual testing to ensure product quality.
Work effectively within an agile team to maintain and improve quality processes and practices.
Supporting your team (cross functional) in implementing an effective day-to-day working life.

A deep understanding of web technologies.
Solid experience in a programming language relevant to automated testing (e.g., JavaScript, Python).
Familiarity with QA(E) tools such as Selenium, Playwright, Cypress, Postman, or similar.
Understanding of QA(E) best practices like BDD, ATDD, Exploratory Testing, Shift-Left Testing, and Page Object Models.
Experience with bug tracking and CI tools (e.g., Sentry, Grafana, CircleCI, Jenkins).
Understanding of performance testing and related metrics for web applications.
Prior experience with security testing and knowledge of the OWASP Top 10.
Strong cross-team communication skills for collaborative problem-solving.
Experience evaluating complex issues, prioritizing, and coordinating tasks.
Practical understanding of the software development cycle, emphasizing QA(E) practices.
Proficiency in Jira for issue tracking, test management, and collaboration.
Experience in third-line (Level 3) support and client issue troubleshooting.

25 days of annual vacation leave plus 10 days of fully paid sick leave
meal allowance
work-from-home allowance
gym allowance
private health insurance plan for yourself and 2 children
1 day per month to tackle challenges inside the project, or test new ideas
Tech training and human skills training and, budget for conferences
Opportunity to travel and collaborate in our various office locations for workshops or team-building events
A dynamic work environment that highly fosters a sense of fun while maintaining a productive atmosphere