PE
PETRONASDistributor Manager
Gerente de Distribuidores managing exclusive regional distributors for PLI Brasil. Developing commercial relationships and optimizing distributor performance aligning with company strategies.
About the role
- Lead and oversee a Property Management team to achieve KPIs and deliver high service levels to landlords and tenants
- Act as point of contact for tenants and landlords, handling inquiries, booking appointments and managing tenancies from start to finish
- Discuss and assume responsibility for staff interviews, local inductions, local training, appraisals, coaching and development
- Hold and attend team and branch meetings and advise branch managers on matters requiring attention
- Respond promptly to internal and external complaints and report legal letters/notices to appropriate managers
- Manage inspections and safety checks (including gas safety), organise remedial works, obtain estimates, issue work orders and pay invoices
- Receive End of Tenancy Reports, advise on deposit deductions and finalise release of security deposits in line with scheme rules
- Ensure diary is kept up-to-date to monitor outstanding matters and liaise with letting offices and client account departments
- Ensure appropriate charges are made for services rendered, serve notices, negotiate extensions and renewals
Requirements
- Previous experience working as a Property Manager or Senior Property Manager
- Customer service experience
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Full UK Driving Licence
- Ability to manage tenancies, inspections, safety checks, remedial works, deposits, and notices
- Experience handling landlord and tenant correspondence, complaints and investigations
- Achieving and maintaining relevant industry qualifications (expected)
Benefits
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment
- Competitive base salary and additional incentives
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent Parental leave and newly introduced Fertility policy
- Staff discounts
- Hybrid working offered after successful completion of probation period
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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