EH
Elevance HealthSenior Portfolio Manager
Portfolio Manager Senior overseeing complex project portfolios, ensuring alignment with budget objectives and operational goals at Elevance Health.
About the role
- Manage multiple utility maintenance programs to ensure operational reliability.
- Oversee and manage Liberty staff in their roles as emergency first responders and customer field service.
- Provide team leadership, employee coaching and development
- Implement continuous improvement of departmental processes
- Manage team budget
- Facilitate effective collaboration within and between teams to effectively meet customer and business needs (including coordinating work with Resource Planning, Customer Service, Billing & Collections, etc.)
- Work with Resource Planning to set workload planning priorities for team
- Oversee customer field service including meter reading, move ins/outs, disconnects, meter installs & maintenance, and emergency response.
- Provide oversight of direct reports in regards to customer appliance repair and installations (e.g., HVACs)
- Ensure that gas installations meet applicable codes prior to turn on
- Manage and operate the meter shop for the local operations
- Oversee measurement and regulation of meter sets
- Create positive customer experiences; achieve and maintain customer satisfaction at the highest level
- Oversee day-time dispatch including prioritization, scheduling, dispatch communications, emergency response, and completion tracking
Requirements
- 10+ years of related industry experience
- Strong mechanical aptitude and experience with relevant tools.
- Knowledge of mechanical, electrical, and electronic systems.
- Ability to read and interpret blueprints and technical documents.
- Proficiency in using test equipment and calibration tools.
- Physical ability to perform tasks like lifting, balancing, and working in various environmental conditions.
- Strong problem-solving skills and attention to detail.
- Commitment to safety and environmental compliance.
Benefits
- Company funded Pension program
- 401k with Company match
- Full insurance benefits (health/dental/vision/life)
- Collaborative environment with a genuine flexible working policy
- Share purchase/match plan
- Defined Contribution savings plan
- Top Talent Program
- Volunteer paid days off
- Employee Assistance Program
- Achievement fund
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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