Senior Product Owner managing identification platform at Certisign. Leading product backlog and ensuring alignment with strategic vision and user experience.
Responsibilities
Lead backlog refinement and prioritization with a focus on business value, user experience, and the reliability of digital identity journeys;
Act strategically in the evolution of products for digital onboarding, biometrics and identity orchestration, ensuring high performance and compliance;
Conduct market analysis and usability studies to identify opportunities for improvement and innovation in identification and authentication flows;
Partner with UX and development teams to define complex user stories, acceptance criteria and robust technical flows;
Monitor and evolve product metrics (biometric approval rate, journey time, conversion, engagement and support);
Contribute to defining the product vision and strategy, participating in roadmap discussions and corporate initiatives related to digital identity;
Facilitate squads by removing impediments and promoting collaboration between technical and business teams.
Requirements
Bachelor's degree in Technology, Engineering or related fields;
Proven experience in product teams as PO/PM, preferably in identification platforms, biometrics or digital onboarding;
Proficiency in agile methodologies and product management (roadmap, discovery, prioritization, success metrics);
Experience with management tools such as Jira, Confluence and Miro;
Knowledge of prioritization frameworks (RICE, MoSCoW, Impact vs. Effort, etc.);
Familiarity with APIs, integrations, authentication architectures and analytics tools;
Analytical mindset with strong business sense, product vision and the ability to negotiate between technical and executive stakeholders.
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