CRM Product Owner managing Microsoft Dynamics CRM for a UK blood cancer charity, ensuring effective data support and leading ongoing improvements for accurate fundraising and engagement.
About the role
- Senior Product Manager driving product direction for Front-End Hub products in healthcare technology. Collaborating cross-functionally to support healthcare providers and improve medication access.
Responsibilities
- Drive and implement product direction for Front-End Hub products based on synthesis of customer insight, industry trends, and market research
- Own and execute roadmap priorities within an assigned product area, balancing customer value, business impact, and technical feasibility
- Partner with engineering and architecture to define scalable, secure, and reusable APIs that support multiple products, clients and workflows
- Support P&L-related responsibilities aligned to portfolio complexity, including pricing guardrails, deal support, and financial performance tracking
- Connect product strategy to financial goals by tracking key metrics and analyzing product performance to inform decisions
- Partner proactively with Commercial and Operations teams to clarify value propositions, support go-to-market readiness, and ensure products are positioned effectively
- Collaborate closely with Engineering, UX, and Operations to deliver scalable, compliant, and operationally sound solutions across the Front-End Hub experience
- Influence and align stakeholders across functions to gain buy-in on product direction, priorities, and tradeoffs
- Ensure features and product direction meet legal, regulatory, and compliance requirements by partnering with Legal and Compliance teams
- Apply design thinking methodologies to solve complex problems, iterate on solutions, and drive MVP delivery and customer co-innovation opportunities
Requirements
- Degree or equivalent experience
- 7+ years of relevant experience
- Product Management experience or familiarity with technical product development methodologies (e.g., Agile)
- Experience working in cross-functional product teams spanning Engineering, UX, Operations and Commercial partners
- Healthcare experience, preferably Biopharma and/or Payer expertise
Benefits
- Competitive compensation package
- Annual bonus or long-term incentive opportunities
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