Product Manager leading the transformation of claims phone systems at GEICO. Collaborating with engineering and telecom teams to enhance customer interactions and automation.
About the role
- Senior Product Manager leading Search and Discovery experience for Weedmaps using AI and ML. Collaborating across teams to enhance product and customer experience.
Responsibilities
- Define a roadmap that achieves a world-class Search and Discovery experience
- Be able to own the Core Search Algorithms that power our search results across the B2C experience
- Translate Business Goals and Customer needs into a logically sequenced and optimized product roadmap
- Maintain and prioritize a backlog and ensure that new features and enhancements are validated and clearly specified
- Lead a cross-functional team to implement the product vision efficiently
- Monitor adoption, usage and revenue impact of new products and features and report on release impact as necessary
- Collaborate with product, program and engineering leaders across the organization to guide the platform roadmap pinpointing new requirements, features, and policies
- Oversee enterprise-level product planning including identifying new opportunities as well as incorporating a rolling roadmap of business projects and technology initiatives
- Write complete and detail-oriented product requirements documents and ensuring clear communication of those requirements to the business, design, usability and development teams
- Engage with customers through a variety of channels and serve as the voice of the customer internally
- Strive to deliver high-quality technology products/services in a very high growth environment where priorities and structures shift rapidly.
Requirements
- Bachelor’s degree or equivalent work experience
- 4+ years product management experience in a technological industry
- Deep data background using self service analytics tooling (mixpanel, amplitude, heap, etc)
- Experience working with ML based search models or platforms
- 2+ years experience in consumer-facing online commerce, point-of-sale, or marketplace
- 4+ years experience owning a Search Tech Stack and Platform
Benefits
- Physical Health benefits: Medical, Dental & Vision:
- Employee - employer paid premium 100%
- Company contribution to a HSA when electing the High Deductible Health Plan
- For plans that offer coverage to your dependents, you pay a small contribution
- Mental Health benefits:
- Free access to CALM app for employees and dependents
- Employee Training
- Mental Health seminars and Q&A sessions
- Basic Life & AD&D - employer paid 1x salary up to $250,000
- 401(k) Retirement Plan (with employer match contribution)
- Generous PTO, Paid Sick Leave, and Company Holidays
- Supplemental, voluntary benefits
- Student Loan Repayment/529 Education Savings - including a company contribution
- FSA (Medical, Dependent, Transit and Parking)
- Voluntary Life and AD&D Insurance
- Critical Illness Insurance
- Accident Insurance
- Short- and Long-term Disability Insurance
- Pet Insurance
- Family planning/fertility
- Identity theft protection
- Legal access to a network of attorneys
- Paid parental leave
- Generous PTO and company holidays
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