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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Work within the current design system on ongoing and new partner communication needs, ensuring consistent, high-quality design output.
- Drive design vision for system redesign, craft design systems and provide implementation guidance.
- Champion user-centered design principles and foster a culture of design excellence.
- Define and articulate partner teams' communication and product design, aligning with business goals and user needs.
- Collaborate with stakeholders to translate business requirements into innovative design solutions.
- Collaborate on and oversee user research, gather insights, validate design concepts and direction.
- Translate user feedback, market trends, and data into design decisions and iterations.
- Visualize product design that aligns user needs with business goals and technological capabilities to create compelling, differentiated experiences.
- Design intuitive and visually appealing user interfaces that adhere to brand guidelines and ensure consistency across all touchpoints.
- Create interactions, animations, and micro-interactions that enhance usability and deliver delightful user experiences.
- Develop high-fidelity prototypes, wireframes, and mockups to test and refine design solutions.
- Lead usability testing sessions and iterate on designs based on user feedback, and data analysis to continuously improve product usability and satisfaction.
- Contribute into and maintain design systems and component libraries, promoting consistency and scalability in design across the platforms and systems.
- Work closely with Product Managers, Engineers, and other stakeholders to align design with technical feasibility and business goals.
- Facilitate design reviews and presentations, effectively communicating design rationale and decisions.
- Stay updated with industry trends, emerging technologies, and best practices in product design and AI, advocating for user centric innovative solutions that drive user satisfaction.
Requirements
- 5+ years of experience in product design, with a proven track record of leading design projects from concept to launch.
- Demonstrated expertise in integrating AI functionality into product design is a plus.
- Experience designing and extending product design systems.
- A robust portfolio showcasing a range of design projects, including case studies that highlight your problem-solving skills, design process, and impact.
- Proficient with design and prototyping tools such as Adobe Creative Suite, Figma, Sketch or similar.
- Strong problem-solving skills and ability to translate complex data and information into actionable design.
- Strong understanding of user-centered design principles, interaction design, and visual design.
- Experience with user research methodologies and usability testing.
- Proficient in ADA and WCAG accessibility standards and responsive design principles.
- Proficient in creating responsive designs that provide optimal viewing experiences across various device viewports.
- Knowledge of AI technologies for personalizing user interactions and recommendations is a plus.
- Familiarity with front end development technologies (HTML, CSS, JavaScript) is a plus.
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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