Hybrid Senior Performance & Planning Analyst

Posted last month

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About the role

  • Monitor daily, weekly, and monthly performance against targets and highlight deviations.
  • Provide insights into sales performance, telesales efficiency, and account management revenue growth
  • Track client-level average selling price and support priceups and discount models.
  • Support management with demand forecasting, monthly closings, and commercial headcount planning.
  • Provide simulations and scenarios to ensure smooth peak season performance.
  • Monitor churned or inactive clients and analyze reasons for inactivity..
  • Provide data-driven insights and recommendations for **client retention and reactivation strategies**.
  • Collaborate with Account Management and Sales to design targeted initiatives that boost portfolio stability and growth.

Requirements

  • 3 - 5 years of experience in **data analytics, business analysis, or performance management** (preferably in logistics, fulfillment, or e-commerce).
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Hands-on experience with **SQL** for data extraction, transformation, and analysis.
  • Familiarity with **Python** for data manipulation, automation, and advanced analytics.
  • Proficiency in **Excel / Google Sheets** and at least one BI tool (e.g., Power BI, Tableau, Looker).
  • Understanding of logistics/ecommerce KPIs (e.g., order accuracy, delivery success rate, returns, churn).
  • Excellent communication skills to present findings to both technical and non-technical stakeholders.
  • Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Job title

Senior Performance & Planning Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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