VP
Veritas PrimeBPaaS Service Readiness Analyst
BPaaS Service Readiness Analyst participating in payroll deployment projects from configuration to go - live. Involves QA validation, collaboration, and ensuring compliance with payroll regulations.
About the role
- As a Sr Performance Analyst in our Enterprise Operations Analytics team, you’ll help shape the future of data-driven decision-making at BECU.
- You’ll deliver predictive insights, automate reporting processes, and build dashboards that empower stakeholders to act with confidence.
- Your work will directly impact member experience and operational efficiency, especially within Collections and Recoveries.
- By translating complex data into clear, actionable stories, you’ll help drive strategic outcomes across the organization.
- Design and Build Dashboards: Create and maintain Tableau dashboards and reporting tools that visualize performance metrics and KPIs across Collections, Recoveries, and broader operations.
- Deliver Predictive Insights: Conduct deep-dive analyses and build predictive models to forecast member behavior, operational trends, and business outcomes.
- Collaborate with Stakeholders: Partner with business leaders to define KPIs, translate operational needs into data solutions, and align analytics with strategic goals.
- Automate and Optimize: Streamline manual reporting processes using tools like Alteryx, SQL, and Python to improve efficiency and accuracy.
- Support Strategic Analytics: Provide analytical support across multiple lines of business, contributing to enterprise-wide initiatives and data storytelling efforts.
- Ensure Data Integrity: Validate data accuracy and consistency across systems, applying best practices in data governance and visualization.
- Work in Agile Sprints: Participate in daily huddles, sprint planning, and mid-sprint demos to deliver iterative analytics solutions in a collaborative environment.
- Leverage Advanced Tools: Use SQL Server Management Studio, Snowflake, Python, R, Power BI, and other platforms to extract, transform, and analyze data.
- Conduct Performance Analysis: Perform trending, root cause, and gap analyses to uncover opportunities for improvement and drive operational excellence.
- Support Research and Strategy: Assist in qualitative and quantitative research to inform long-range planning and product/service enhancements.
- Communicate Insights: Translate complex data into clear recommendations that support strategic decision-making and stakeholder alignment.
Requirements
- Bachelor’s degree in information systems or other related quantitative field, or equivalent work or educational experience required
- Minimum 5 years of experience in data mining, query development, or multi-system data integration required
- Minimum 5 years of experience in financial institution data analysis and reporting preferred
- Extensive experience with modern analytics tools including Tableau, Power BI, Alteryx, SQL Server Management Studio, Snowflake, and scripting languages such as Python and R preferred
- Strong analytical skills, the ability to prioritize and solid time management skills required
- Ability to gather pertinent data, establish facts and draw valid conclusions, as well as formulate ideas and recommendations, required
- Proficient verbal and written skills required to effectively communicate
- Proficient math skills with a high degree of accuracy required
- Ability to work a flexible schedule to meet the needs of internal customers required.
Benefits
- Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.
- Employees have access to disability and AD&D insurance.
- We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.
- Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.
- Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year.
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