Hybrid Senior Manager, Student Financial Services

Posted 3 weeks ago

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About the role

  • Lead a high-performing team responsible for student billing, disbursements, and account management across the full student lifecycle.
  • Provide hands-on leadership for complex cases, inactive accounts, and exceptions that require nuanced resolution.
  • Ensure operational accuracy, regulatory compliance, and timely processing through effective oversight and process monitoring.
  • Collaborate across departments to deliver a seamless and transparent financial experience for students.
  • Drive continuous improvement through documentation, training, and workflow optimization.
  • Lead system and process enhancements to strengthen data integrity, reconciliation, and scalability.

Requirements

  • Substantial experience managing student financial accounts, including Title IV R2T4 calculations, proration, short funding resolution, credit balance reconciliation, and delinquent accounts.
  • Advanced knowledge of federal Title IV regulations and institutional billing and disbursement policies.
  • Leadership experience in a managerial or director-level role within a student accounts or financial operations team.
  • Experience collaborating with departments such as Financial Aid, Registrar, and Finance to ensure compliance and operational excellence.

Benefits

  • Medical Insurance + free Dental and Vision Insurance
  • 401(k) match
  • Fertility benefits via Carrot
  • Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
  • Take what you need PTO + paid holidays
  • In-office lunches for our Atlanta office
  • Social events - happy hours, birthday celebrations, holiday parties, & more!
  • Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Job title

Senior Manager, Student Financial Services

Job type

Experience level

Senior

Salary

$110,000 - $140,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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