Compliance Administrator responsible for managing compliance documentation and supporting audit preparations at AVK. Focused on efficient management of compliance - related administrative processes in a hybrid work environment.
About the role
- Senior Manager overseeing operational risk incidents at financial services company. Managing operational risks, ensuring compliance, and collaborating with cross-functional teams.
Responsibilities
- Oversee end-to-end operational risk incidents, including logging, investigation, root cause analysis, resolution, and reporting in line with policies, regulatory requirements, and contractual obligations.
- Conduct root cause analyses to identify trends, support corrective actions, and implement preventative measures to reduce recurrence.
- Collaborate with client services, compliance, and operations teams to ensure timely and effective incident resolution and professional client communication.
- Maintain and improve the risk incident framework, policies, processes, and controls, ensuring compliance with KRIs, KPIs, and industry best practices.
- Proactively identify emerging risks and operational vulnerabilities, supporting risk assessments and process improvements.
- Prepare reports, dashboards, and analytics to detect trends, systemic risks, and inform senior leadership and client reporting.
- Work with Risk, Compliance, and Audit teams to escalate high-impact issues and embed a culture of proactive risk management.
- Develop and deliver risk awareness and incident management training, capturing lessons learned to drive continuous improvement.
Requirements
- Strong understanding of Line 1 risk principles, operational risk frameworks, and incident management best practices.
- Skilled in assessing complex issues, identifying root causes, and recommending practical solutions.
- Knowledgeable in financial services regulations, including APRA, ASIC, OAIC, and ATO.
- Experienced in collaborating with and influencing cross-functional teams to drive a risk-aware culture.
- Proficient in data management, analytics, and reporting using tools such as Power BI and risk event registers.
- Demonstrated ability to manage complex escalations, engage stakeholders, and support continuous process improvement.
- Over 8 years’ experience in operational risk management or incident handling within financial services, including Transfer Agency environments.
- Experienced in risk event reporting, process improvement, and leading risk investigations with senior stakeholder engagement.
Benefits
- Flexibility : Hybrid Work Model
- Income Protection Insurance
- Flexible Time Off
- Private Health Insurance discount
- Primary & Secondary Paid Parental leave
- Death & TPD Insurance
- Committed to Welcoming, Celebrating and Thriving on Diversity
- Hands-On, Team-Customised training, including SS&C University
- Discounts on fitness clubs, travel and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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