Hybrid Senior Lead Officer, Partner Management

Posted 3 months ago

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About the role

  • Senior Lead Officer managing complex partner portfolio at Citi, focusing on commercial accounts and driving financial plans. Engaging in strategic partnerships and executing product-level strategies.

Responsibilities

  • Develop and execute short and long product-level strategies for a large partner portfolio to ensure delivery of the financial plan
  • Responsible for participating on cross functional teams to execute against key portfolio strategies, achieving profitability targets as well as driving Portfolio and Program Management activities
  • Assist in developing periodic plans and forecasting of key portfolio metrics across the products
  • Drive alignment of strategy across key Citi and Partner stakeholders
  • Serve as day-to-day Partner Liaison regarding product strategy development
  • Work closely with Decision Management, Marketing, Risk and Finance to assess program effectiveness and drive modifications to existing programs
  • Work with functional team and partner to develop financial and strategic business cases for new initiatives, enhancements and modifications to existing products
  • Drive product and digital innovation of new/improved ways to deliver value, enhance performance, service customers and improve processes
  • Develop presentations for all levels of the organization and partner articulating the strategic plan, benefits and contingency plans
  • Partner with portfolio Chief Marketing Officer to design and execute in store strategy
  • Analyze market trends through primary and secondary research
  • Monitor processes and controls to ensure contractual compliance commitment
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements

  • 10+ years relevant experience
  • Bachelor’s/University degree or equivalent experience
  • Significant organizational and project management - requires solid track record in managing complex business & partner needs
  • Exceptional Relationship skills
  • P&L management
  • Financial services business experience required
  • Experience managing large partnership relationships preferably commercial accounts
  • Requires strong relationship and negotiating skills
  • Communication/presentation & influence management skills; must have ability to effectively communicate with all levels of management and across all functional areas within a highly matrixed environment
  • Demonstrated thought leadership and strategic agility
  • Ability to work well under tight deadlines in a fast-paced, team-oriented, intense environment

Benefits

  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Job title

Senior Lead Officer, Partner Management

Job type

Experience level

Senior

Salary

$145,840 - $218,760 per year

Degree requirement

Bachelor's Degree

Location requirements

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