Senior Lead Officer managing complex partner portfolio at Citi, focusing on commercial accounts and driving financial plans. Engaging in strategic partnerships and executing product-level strategies.
Responsibilities
Develop and execute short and long product-level strategies for a large partner portfolio to ensure delivery of the financial plan
Responsible for participating on cross functional teams to execute against key portfolio strategies, achieving profitability targets as well as driving Portfolio and Program Management activities
Assist in developing periodic plans and forecasting of key portfolio metrics across the products
Drive alignment of strategy across key Citi and Partner stakeholders
Serve as day-to-day Partner Liaison regarding product strategy development
Work closely with Decision Management, Marketing, Risk and Finance to assess program effectiveness and drive modifications to existing programs
Work with functional team and partner to develop financial and strategic business cases for new initiatives, enhancements and modifications to existing products
Drive product and digital innovation of new/improved ways to deliver value, enhance performance, service customers and improve processes
Develop presentations for all levels of the organization and partner articulating the strategic plan, benefits and contingency plans
Partner with portfolio Chief Marketing Officer to design and execute in store strategy
Analyze market trends through primary and secondary research
Monitor processes and controls to ensure contractual compliance commitment
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements
10+ years relevant experience
Bachelor’s/University degree or equivalent experience
Significant organizational and project management - requires solid track record in managing complex business & partner needs
Exceptional Relationship skills
P&L management
Financial services business experience required
Experience managing large partnership relationships preferably commercial accounts
Requires strong relationship and negotiating skills
Communication/presentation & influence management skills; must have ability to effectively communicate with all levels of management and across all functional areas within a highly matrixed environment
Demonstrated thought leadership and strategic agility
Ability to work well under tight deadlines in a fast-paced, team-oriented, intense environment
Benefits
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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