MC
Mr. CooperSenior Infrastructure Support Engineer
Senior Infrastructure Support Engineer at Mr. Cooper Group analyzing and optimizing enterprise infrastructure systems. Ensuring security, integration, and performance in technology solutions.
About the role
- Provide expert-level support for our VMware virtualized environment, including ESXi, vCenter, and virtual machine management.
- Administer and maintain our NetApp storage infrastructure, focusing on both legacy 7-mode systems and modern AFF platforms.
- Manage the operational aspects of our Zadara storage solution, ensuring high availability and performance.
- Install, configure, and troubleshoot issues on Windows Server and various Linux distributions.
- Utilize monitoring and analysis tools to proactively identify and resolve performance and stability issues.
- Support and maintain core infrastructure services.
- Develop and maintain automation scripts (e.g., PowerShell, Bash) to streamline operational tasks.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- A minimum of 7+ years of experience in an infrastructure or systems engineering role, with a strong focus on virtualization, storage, and operating systems.
- Deep proficiency with the entire VMware suite, including vSphere, ESXi, and vCenter for virtual machine management, configuration, and troubleshooting.
- Hands-on experience with NetApp (specifically ONTAP, AFF, and 7-mode) and a quick learning ability for new technologies like Zadara.
- Expertise in both Windows Server and various Linux distributions (e.g., Red Hat, Ubuntu) for administration, configuration, and advanced OS-level troubleshooting.
- Proficiency in automation and scripting languages like PowerShell or Bash to streamline daily operations and migration tasks.
- VMware Certified Professional (VCP-DCV) is highly recommended.
- A NetApp Certified Data Administrator (NCDA) certification would be a significant advantage.
Benefits
- Hybrid work model provides a flexible work/life balance
- Voluntary Provident Fund is an additional voluntary contribution scheme associated with the statutory Employee Provident Fund (EPF)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes National holidays(10), Earned leaves(15), sick leave(12), plus one (1) volunteer day to participate and give back to our local communities
- Gratuity is applicable upon completion of 5 years as per the Gratuity Act
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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